January 2023 by Dr. Shehla Zahid
Bad Service
January 2023 by Saleh Al-kuwari
Total scam
February 2022 by Igors Kokins
The most worse company ever , never go there if you want to have all your clothes safe . Some of my clothes they just damaged and never take any responsibility of what they did . And the finally they lost one of my wife blazers cost over £1000 and didn?t finding and end of the day the customer service department try to close that case and offer me £200 instead of £1000So be aware of this company and never use American Dry Cleaners ever .
January 2022 by moh bhk
Professional and polite staff, they managed to remove blood stain from my burberry coatServices: Delivery
November 2021 by Christiana De Carvalho
Very bad service. Took a long time and my coat was not cleaned at all, it came back exactly the same. Not cleaned at all and both staff insisted saying it was cleaned. They refused to refund my money. More expensive than 2 more shops on the same road. Extremely desapointed with the service. I crossed the road and paid again to have my coat cleaned in VIP Dry Cleaners which did an amazing job and I got my coat cleaned looking like new just the next day for 4 pounds less than the price I was asked to pay in this rubbish company . The worse experience
April 2021 by Christiana Chris
Very bad service. Took a long time and my coat was not cleaned at all, it came back exactly the same. Not cleaned at all and both staff insisted saying it was cleaned. They refused to refund my money. More expensive than 2 more shops on the same road. Extremely desapointed with the service. I crossed the road and paid again to have my coat cleaned in VIP Dry Cleaners which did an amazing job and I got my coat cleaned looking like new just the next day for 4 pounds less than the price I was asked to pay in this rubbish company . The worse experience
April 2021 by christiana sangiorgi
I just left this place with the police since they refused to return my money I paid for dry cleaning my coat. Left my coat last week and when this Wednesday 27/01/2021 I went to collect the coat, it was exactly the same so has not been cleaned. They offered me to reclean after many times both employees said it looked cleaned. I refused also for the fact that they would need 4 days to clean the coat. I crossed the road went to Vip Dry Cleaning and asked the lady he opinion, she charged less and said next day service. got my coat and literally it is looking like new. They did a fantastic job ( Vip Dry Cleaning ) I went back to try to get my money back with the coat as proof and still they said they would have to go throw procedure to resend to be recleaned. How? After the coat was then cleaned ? What a joke. I will make sure I will tell who ever tries to enter this shop what happened to me. Very bad service and plus the lady from VIP said that she receives lots of complains
January 2021 by Finola Reilly
Great service from gloucester road shop. Excellent customer service from Richard the shop manager. Will happily recommend to family and friends.Service: Alterations
January 2021 by Barney Wolstenholme
Asked for express delivery and it was late.When it did come they game me the wrong suit.They then assured me of a refund but didn't give me one.
September 2020 by Maya Ali
Great dry cleaner. Always deliver on time. Great at stain removal of my designer delicate. We?ve used them for alterations, and those were perfect, too. Very friendly team.
January 2020 by JANET LEE
Over priced especially for ladies? dress. I am not sure about their quality too. (Stains never goes away) I am just returning to it simply because it?s near my house
January 2020 by A Adochitei
Great service! I cleaned all my Ski Wear there and the clothes came back impeccable! Well done!
January 2020 by Iftikhar Ali
I really very happy with the services. Very professional and organised.
January 2019 by Toby Watfa
Terrible and expensive. I paid £48 for a premium clean on my three piece suit. To be ready in 48 hours. I went on collection day and they only had 2 of the 3 pieces and said the other piece was lost in their warehouse. They then found the waistcoat however they had broken every single button on it from pressing it. £48!!!!!
January 2019 by Adrian Forster
This outlet is best avoided, and responsibility for that fact lies squarely at the manager's feet. His incompetence is married with a discourteous and haughty tone, a disobliging combination that is encapsulated perfectly in his instinctive defence when you point his sloppiness out: to blame the customer.There is nothing in the cleaning service itself to redeem the unprofessional manner in which it is presented and provided.There are many better dry cleaners in the neighbourhood - use them.
