Appointment made online last week which was confirmed both by email and text. Yet no one there today. Rang a central number, person said someone would be with us 'in a wee minute'. Waited for 25 minutes outside then gave up. Eventually got a text offering another appointment "in the afternoon". We'd come by car from 30... read full comment
December 2023
Thank you to Troy and Ly-anne at the Kingston branch for their help, support and expert advice. I really appreciate and value how you both went over and above to assist me through my cataract surgery follow up process.
September 2023
Receptionist/initial optometrist was very aloof and disinterested. Barely looked at me let alone smiled. Optometrist running the more advanced scans (Troy) was lovely.
Optical Express has been providing eye care in the UK for nearly 30 years and has grown to over 120 locations. We provide a full range of eye care solutions: from life-changing laser eye surgery to designer glasses, contact lenses and sunglasses. As the number one provider of laser eye surgery and private cataract treatment in the UK and Ireland, our focus is to provide our patients with their very best visual outcome and we have revolutionised the way that eye care is delivered. Our clinics offer state-of-the-art optical technology and we employ experienced optometrists and opticians. When was your last eye test? We recommend having your eyes tested by one of our expert optometrists every two years.
