Tahir and Ollie were really helpful sorting out my bike over and giving good advice. It was good to see the wide range of bikes and services on offer in this local branch of Evans and knowing that if they don't have something they can contact other branches for you.
February 2024
Visited the store on Sunday to return an item. Apparently, the regular staff is not allowed/don't know how to do returns. Been told to wait 10 minutes for a manager (Tahir), to get back from his lunch break. The level of distrust and customer service is appalling.And then, he gives you a refund voucher, printed on that... read full comment
February 2024
Sent me the wrong bike. When I complained that same day they said they didn't have the M in stock. So obviously thought they could just send me a bigger bike and I wouldn't notice. I was told I could bring it back to store (at my own time and expense) but that it would need to be thoroughly checked over for any wear and... read full comment
