I wish to extend my sincere appreciation for the exceptional service provided by one of your universal bankers, Shalana.Recently, my father, who has been unwell, required assistance with withdrawing funds from his bank account and establishing online banking for added convenience.Right from the start, Shalana exhibited... read full comment
October 2023
People front desk nice and friendly.....but the waiting time to solve a simple thing unacceptable.....the agents seems to be nice but they should try to be quicker
October 2023
Friendly staff. Dealt with my issue quickly and efficiently.
Support for all your simple or complex banking needs, with access to a counter service (Mon-Fri only), branch colleagues and specialists on site
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.
