Serious problem with the customer service lady at the front desk at High Street Kensington branch!! Sorry to be specific but the unpleasant experience was only with the lady at the first podium /point of contact, not the whole team at the branch. Firstly, her chosen words, tone of voice, body language is absolutely unsuitable... read full comment
March 2024
Rubina is very helpful and lovely
September 2023
Went to the bank on Saturday morning and the counters were closed. So I couldn't do anything. Just loosing time.
