I hope this message finds you well. My name is Irfan, and I am writing to formally complain about an extremely unpleasant and distressing experience I had at your Ilford store. I visited the store recently to purchase a new phone, as I have done multiple times in the past. However, my experience on... read full comment
February 2025
Very unprofessional Audacity of a sales girl was shocking
I visited the store to pick up my phone and ensured I arrived before closing time. At 6:24 PM, I reached the store after confirming my visit over the phone. During my initial call, a staff member named Amina (who later provided the name Zara) abruptly hung... read full comment
January 2025
Pathetic customer service. I went to receive my order (mobile phone) from this store within the time frame me by their online agent. Upon arrival, they told me that we thought you would never come so we gave your phone to another customer.
