I've always had the best experience in this store, the staff has always went out of there way to help! Well the all changed today, a new guy Yusuf the most unhelpful person I have ever came in contact with in clarks, I basically had to do his job .ie measures the shoes on my daughter's feet! Well that didn't last to long... read full comment
November 2024
I ordered a pair of boots in the Ilford Clark’s shop which was delivered to my house. I went to return the boots a day later after delivery because it didn’t fit well and was told by the shop staff they couldn’t refund my money because the head office hadn’t completed the sale. Amrit said she will call head office... read full comment
October 2024
I had an amazing experience with Clarks Ilford! The customer service was exceptional from start to finish. Mr. Sanjoy was incredibly friendly, patient, and knowledgeable, helping me find the perfect pair of shoes. He went above and beyond to make sure I was satisfied, providing personalized attention and ensuring everything... read full comment
