Really poor that they've closed on Saturdays. So inconvenient for people that work during the week
December 2023
This is the only branch left that is within walking distance of my home, it is a good 20 minutes walk. Not open on Saturday's and currently closing at 3pm on weekdays. Really not good enough. I will be looking to open an account elsewhere.
As a mutual, we’re owned by, and run for, the benefit of our members* – meaning we’re free to reinvest more of our profits into improving products and services. Last year alone, we paid back half a billion pounds to members through better-value current accounts, mortgages and savings accounts. And we plan to do even more. Like investing £500 million into our branches over the next five years.
Plus, our ethos is to not only look after our members and their money, but to give back to our wider communities, too. You’ll find us in one of 650+ branches across the UK, where we look forward to saying hello.
* You’re a member when you have a current account, mortgage or savings account with us.
