I went to collect a parcel today. Mrs Wendy was impatient, rude, unhelpful kind of annoyed. I asked her for her name, and instead of telling me her name she asked me why, she knew she did wrong. The purpose of my review is for her management to take action of her behaviour towards Waitrose customers. As Mrs Wendy represents... read full comment
February 2024
"I have been here this month 10 times. I cant find x. Could you help me find the product if any other waitrose branch has it"- "I dont even know what x is"
November 2023
Luke the manager is a laughing joke. Waitrose messed our delivery and received completely wrong ingredients.We called Waitrose and Luke told us he will give us the correct items. When we arrived there, he changed his mind. We then had to call Uber for a refund and had to but all out food again.Shocking customer service!!!Luke... read full comment
A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.