The kind woman working on Monday 4th December was very friendly and helpful. Helped us find the right scent and recommended me one which I’m going to buy. Excellent customer service!
December 2023
A young man took a lot of time and effort to help me find just the right fragrance for my boyfriend last Sunday. Excellent customer service.
December 2023
This morning, I had happy morning, when I went there I fill bad and start bad day dur to ignoring me by the staff. Today my grand mum’s special day so I want to buy a gift but I filled I start my bad time so on…
Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.
