£25 for a pair of boots that worn 4 times and one of the backs has given way all ready. No support at heel now. Complained and sent pictures but they really didn't care
March 2023
There customer service skill are appalling especially Michelle from the keighley store.I took my trainers in today as the tongue on one of the trainers was all comming away to be told there is nothing wrong with them I showed her my receipt and said they were faulty but she wouldn't change them for me,she so calls... read full comment
January 2023
Couldn’t get what I wanted in Inverness, ordered sketchers from Amazon unfortunately they sent me the wrong size. The girl in shoe zone couldn’t have been more helpful, making my return and replacement so easy. She was very polite and extremely helpful. Usually returning items are not this simple and easy, shame shoe... read full comment