This branch really needs to get their act together. There is often only one person, sometimes nobody on the actual tills. Not everyone wants to use self checkout. I often feel like I’m treated as an inconvenience for wanting an actual person to scan my shopping. They just don’t seem to care that much about their customers
February 2024
Met the most amazing and helpful staff member at Waitrose Chiswick today. Her name was Vaina. Thank you so much Vaina.
February 2024
Waitrose offer a collection service for Amazon which is not clearly signposted in store. I arrived at the most obvious point, a desk behind the check ins and with nobody manning the desk, rang the buzzer. An aggressive middle aged woman approached and was clearly not happy about having to service Amazon customers and made... read full comment
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