DisasterMetro was not able to sort out the issues with the App for months.I needed to go 4/5 times in store and to send numerous time screenshots to IT department and problem was not solved.However, it just caused me a lot of stress and loss of earnings.
January 2024
Went to this Metro Bank today to get some help with a few issues that needed resolving, have to say probably one of the best experiences I’ve had with customer service in a bank before extremely polite and efficient service, I was helped by Nej today who was extremely knowledgeable, helpful and patient whilst we set... read full comment
December 2023
Amateurs they dont have a clue about banking they will need at least 15 years to become professional every time i ask question i need to wait 4 people to have answer and you see staff behind desks doing nothing while people waiting to been seen !!
