Costa Coffee my favorite coffee shop, but,the staff don't accept my costa membership free coffee,the system is not working, this is bull s... , I may change the shopp
September 2021
I have been here twice and both times the atmosphere on service is completely dead. No smiles, no I will be with you shortly, no good morning, nothing other than make a payment and collect drink. No going over the top at all. There is a lack of Customer service at a basic standard and a lack of friendliness again at a basic... read full comment
September 2021
The lady that served me and my children today called Mihaela was lovely! I had a voucher that wasn't registering properly but she took time to get it sorted. Excellent customer service, thank you again!