I had an extremely unpleasant experience at Zara, all thanks to the menswear manager, Antonio. His behavior was absolutely disgusting – rude, arrogant, and completely unprofessional. Instead of helping customers, he acted like we were bothering him. His tone was disrespectful, and he made it very clear he had no interest... read full comment
March 2025
Arab dude working at the till was so slow and dismissive, looking at me up and down while checking out. The entire store feels very unwelcoming. Had to wait forever to be helped and all 3 staff I spoke to were cold. I understand it’s Zara but if you hate your job that much then leave opportunities for those who are at... read full comment
March 2025
I am still traumatised by my experience , I went to Zara Knightsbridge as live around the corner , I found some chlothes but wanted to try it so I went to the changing room. Someone got into my changing room I was COMPLETELY naked ! When I went outside no staff was there ! Nobody !! the changing rooms are not safe... read full comment