Bad management of customer service.1 person at counter with a queue of 15 customers.1 person at enquiry desk with a queue of 8 customers.Staff going on their breaks.Staff working well under the circumstances but unacceptable provision during a lunch time when customers will be visiting their bank during their break.Waited... read full comment
July 2023
Mumta was extremely helpful and knowledgeable and gave a great service.
July 2023
If you want to experience the worst possible service in banking, this is the place for you.Poor knowledge, mishandled personal information, and a general lackluster approach to everything.Had my appointment cancelled 3 times, had my documents sent by email apparently to never have been r received,Bhar contradictory information... read full comment
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.
