This review relates to the Costs Coffee shop immediately on the north side of the river, under Tower Bridge. This place does not possess a toilet. It is my understanding that food and drink outlets with 10 or more seats must, by law, provide a toilet for customers. Not sure how they have got round this
January 2024
My son and I missed the last train, so I called my husband over to pick us up. The station manager was very kind to allow us wait inside the locked station. Then Chintan and Tapanish from Costa let us wait inside the cafe. They even offered my son a hot chocolate. How kind!!
December 2023
Asked for a large Earl Grey tea and was very pleased that they gave me one despite only one (smaller) size being on the menu. Thank you!