Wow! How bad can this be, had a parcel to pick up, paid the charge on line for the postage difference of £1.50, with payment proof on my phone. Guy on counter brings up details, says his system shows no payment for postage difference has been made by me, not the first time a post office system not working? So he won't... read full comment
February 2024
Mark, in the Putney Collection Office, went above and beyond to help me get an issue fixed. He really went out of his way and it resulted in me getting exactly what I was struggling to get. Amazing guy. Incredibly helpful. 5 star service for sure!
February 2024
a complete joke open 8-10 am. Nothing wrong about staff here just the post office and its continued lack of customer care.