"The staff lacks training The management lacks customer service." the white lady wearing white shirt with blonde hair would refuse to help me, also asked her if she could help me make an appointment to withdraw money in 5 pound notes & she walked away. next time ill take a photo of the lady. she also works in kilburn branch
February 2024
Not the fault of the staff but massively overcrowded, enormous queues, cash machines that malfunction. Grim
February 2024
I would like to express my utmost appreciation for the outstanding customer service I received from Beverly during my recent visit on Friday afternoon. I had reached my deposit threshold, and Beverly went above and beyond to assist me in smoothly depositing money into my account. Her professionalism, patience, and dedication... read full comment
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.
