Ridiculously long waiting times.Not enough staff to tend to customers.
November 2023
The ATM doesn't accept cash deposits, only cheques
June 2023
Horrendous experience with a potential fraud payment I was trying to make. It was a repeat payment (same payment monthly for 30 months)... 80 minutes of questions. I was able to answer all of them.. upshot: The payment was cancelled and the account is blocked. I'm moving banks
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.