Customer service is really poor. This was my first time having made a purchase with LK Bennet but it will definitely be the last after how my return was handled in the shop. Real shame that a high end brand doesn’t have the exceptional customer service you would expect for such a label.
September 2022
The shop assistant went to great lengths to assist me in buying my trousers which were available in another store. Very exceptional service from the tanned woman with a middle parting.
"LK Bennett is the British affordable luxury brand, founded by Linda Bennett in London in 1990 with the vision of bringing “a bit of Bond Street luxury to the High Street”. We have continued to establish ourselves as a leading fashion house.
LK Bennett stands for enduring style and confidence, we design for those who want to look effortlessly polished and feel their best. All of our collections are designed in-house with a distinctive handwriting that combines signature detailing with striking colours, distinctive prints and flattering fit and a quality that is designed to be treasured. We want to empower and inspire confident femininity for a new era of women's women.