BOUSHRA the balham manager "apparently" refused to refund me for an item I bought within 24 hours! Ive just had a baby so tried on an item at home, brought it back next morning. Then have Boushra telling me that although the label is attached another label which was clipped on by a safety pin was in the wrong position?!... read full comment
February 2024
I am terribly disappointed by the young manager's attitude, incompetence and lack of concern for her customers. I asked to return a jacket (bought online) packed and with all tags and receipts.... she was looking for stupid and insignificant reasons to send me to another store ... it's a pity that such people work in such... read full comment
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