Very poor. Tired - unenthusiastic and unhelpful desk clerk. Depressing. Retraining urgently needed.
May 2023
Ann-Marie was exceptionally helpful this morning. I needed to transfer ISAs and she made the process quick and provided an efficient service with a smile.Excellent service that definitely exceeded expectations. Thank you so much!
October 2022
Tried to exchange an old 1 pound coin with them. They said I need to have a bank acc with them to exchange it.. That's why I'm probably not going to have a bank account with them.
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
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