The staff are so helpful & efficient, especially Joe who went out of his way to help me with a problem. He was so patient on the phone as I was quite anxious. I was also impressed by their speed & efficiency on processing 2 payments.
May 2022
Thank you Tom for your clear and informative information offered to us on our saviour Ng accounts. All the staff we met were polite and well informed. Many thanks.
July 2021
I would like to say a well deserved thank you to all the competent staff in this branch!All of the staff are very welcoming, friendly, and professional and provide exceptional customer service!
When visiting a YBS branch please make sure there’s enough space to allow two metres between you and any other person; this may mean waiting outside until other customers leave. We also ask that you wear a face covering to help us keep our customers and colleagues safe.