Dangerous Airport - Security staff and managers DO NOT care they work with FAULTY SECURITY EQUIPMENT (do not go to Ile 12 for security) I have just MISSED my flight at Stanstead Airport because of faulty scanners and unengaged staff at Ile 12. The scanner sent two of our bags, each in its own tray, for further checks for... read full comment
March 2024
Extremely rude and aggressive security staff who bark orders at paying passengers. On our most recent trip they dropped my wife's phone into one of the security trays from height and could not have cared less about the risk of damage. Even worse, we had paid for fast track and naively expected a more professional and expedited... read full comment