Too much automation, they put too many of their staff to loiter around the self-checkout tills, in the case that an issue arises. Realistically they could open up a few more of the "classic" manned tills and speed up the process for the customers who don't enjoy fighting with robots for 10+ minutes
February 2024
Just used this outlet at 06:45. Surprised, and I have to say, very disappointed that at this time there was only ONE Cash till. Are you deliberately trying to lose customers?
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