I have left my silver chain to be fixed.The chain has returned broken in a different place and the shop told me to pay again for the damage they have caused!! Absolutely ridiculous. The worst experience I have had. Never going there again!!
March 2025
Online booking is messed up, I was turned down when I visited the branch in person post online booking since the online system doesn’t provide real time update to the staffs at the respective branch. Please make a booking in person at the respective outlets to avoid disappointments.
February 2025
Wouldn't bother, my partner brought me a engagement ring was told they could resize, took it back they said they couldn't so we had to order a new one. No contact as the young girl wrote my number wrong. Went in today to be told they can't get it in my size no sorry nothing. Yen couldn't even be bothered to help me look... read full comment
You’ll find H.Samuel in Chelmsford city centre, on the corner of Tindal Street and the High Street, opposite Schuh. The nearest parking to us is the Bond Street underground car park, or the High Chelmer multi-storey, both just a short walk away. In-store, you’ll find an impressive selection of ladies and gents watches and smartwatches from top brands including Casio, Hugo Boss and Garmin. We also have a wide range of stylish jewellery for every occasion, as well as dazzling diamond collections from top brands such as Forever Diamond, Emmy London and Enchanted Disney. Our Perfect Piercing studio is your one-stop shop to create your dream ear stack. Buy a pair of piercing earrings and get your ears pierced in our Chelmsford store for free....
Other Information
Products and services: Repairs / Alterations, Watches, Valuation Service, Earrings
