These people stole my Daughter's bank card after their electricians closed the external ATM while I was in the middle of a transaction. They were closed but I shouted through the door and was told electrical work was being done and as it's not a Nationwide card it will be disposed of and not returned. Staff didn't have... read full comment
February 2024
Horrific branch with no customer service skills (especially one particular male staff member). Best thing they could do is sack all the staff and start again.My experiences will lead me to never be a customer again
December 2023
love this Nationwide when ever you in there the staff are always happy to help nothing is to much for themBen was so helpful helping me to sort my App out thank you to all of the kind staff
As a mutual, we’re owned by, and run for, the benefit of our members* – meaning we’re free to reinvest more of our profits into improving products and services. Last year alone, we paid back half a billion pounds to members through better-value current accounts, mortgages and savings accounts. And we plan to do even more. Like investing £500 million into our branches over the next five years.
Plus, our ethos is to not only look after our members and their money, but to give back to our wider communities, too. You’ll find us in one of 650+ branches across the UK, where we look forward to saying hello.
* You’re a member when you have a current account, mortgage or savings account with us.
