Luke was very professional in offering me advice in the shop. Great to see this level of customer service. 5*
March 2023
Very poor. I purchased a pair of shoes for my wife, who was not present, on a whim which I communicated to the male shop assistant.They did not fit. I took them all the way back today to be told “it’s only exchange or credit note”. Information which, I feel, should have been communicated at the time of purchase.The... read full comment
October 2022
It's ok not many size options and staff don't speak
Established in 1999 as a single shop in the seaside town of Salcombe, Jack Wills is a British lifestyle brand. Known for its high-quality, heritage-inspired wardrobe classics, Jack Wills epitomises a carefree, youthful spirit ? intrinsically charming, endlessly optimistic and unapologetically British.