Went in to close an ISA and to discuss my options and was greeted by a very helpful man who told me my options and advised me with what to do, not only that around a week later I went in again to deposit money and as I was queuing he, once he had helped everyone in the bank came over to ask if I needed help. In short, very... read full comment
November 2023
I had my account blocked due to my error and got to the bank at 4:55pmAnd Brandon and Nathan really went out of their way and seriously helped me a lot. If you are reading this thank you. Perry Collins (Braintree branch)
October 2023
Such bad customer service that I am considering changing banks! I don't need the extra aggravation because I am having a tough time of it lately!
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
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