Wanted to open a current account and was told an appointment would be a couple of weeks in advance. This despite having been told by Santander help line that no appointment would be necessary, just pop in and I would be helped. Not imptessed at all.
March 2021
Carefully marshalled for distancing inside the bank
October 2020
The staff are very helpfull. No trouble to spend time explaining details told to me in plain English not complicated bank jargon. Thank you all for your help.
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.