I went into the bank to arrange a meeting to troubleshoot some issues with an account as well as set up another account. I was told they were fully booked for the next month. It was abundantly clear that they had no interest in having a meeting and were desperate to direct me to an online chat bot. I insisted and was offered... read full comment
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.