March 2024 by gaetano giusa
Thank you Mark for helping me with my kettle!
February 2024 by kels jess
Today I came into Robert Dyas on Western Road to return a parcel with DHL. I had never used DHL before and found their process to be much more complicated than other providers I was used to. My partner and myself weren't even sure we had the right documents and were worried the parcel wouldn't be sent back in time. Lucky for us, Steve was extremely helpful and knowledgeable about the process. He went above and beyond to ensure that the parcel was with the DHL delivery man within 10 minutes of our interaction. Super grateful and thank you Steve for being so friendly!
December 2023 by Paiva Rotti
I was helped today by the red-haired girl (I forgot to ask her name) and she was so incredibly sweet and helpful. I saw her being super chatty and helpful with other customers too. I will definitely try to shop at Robert Dyas more because she just left such a good impression on me.
December 2023 by Imran
Great products, great staff and great service. Robert Dyas at its best!
November 2023 by Matthew Moore
Rude and aggressive. I asked a member of staff to ?unlock? an item that I wanted to buy (they lock items upstairs as they clearly have theft problems-staff to lazy to be upstairs?). When she admonished me for trying to take the item-very expressive on ?I told you I was going to get the magnet?, I explained that she was rude and I did not want the item any more. A rather aggressive male colleague then chipped in that she was not being rude and attempted to intimidate me by his close presence. So, no marks for customer service and it won?t be long before RD goes the way of other high street shops.
June 2023 by Christopher Tilley
Good store, wide selection of goods, very friendly staff.
February 2023 by William Axtell
Really great little store! They pack a lot in and the staff are lovely and helpful.
January 2023 by Phil Pool
Friendly and helpful staff.To be honest, I used to find the DIY section with various tools, hardware, basic electricals etc really useful and a good way to avoid going to B&Q or similar. But, it's getting to be less good for that sort of thing.Still, I useful shop and a good way to get bits and bobs in an actual shop.
January 2023 by Phil
Friendly and helpful staff.To be honest, I used to find the DIY section with various tools, hardware, basic electricals etc really useful and a good way to avoid going to B&Q or similar. But, it's getting to be less good for that sort of thing.Still, I useful shop and a good way to get bits and bobs in an actual shop.
January 2023 by Pony of Moderation
Friendly and helpful staff.To be honest, I used to find the DIY section with various tools, hardware, basic electricals etc really useful and a good way to avoid going to B&Q or similar. But, it's getting to be less good for that sort of thing.Still, I useful shop and a good way to get bits and bobs in an actual shop.
August 2022 by OLIVER THOMAS
All employees were very helpful other than Dawn who had appalling customer service skills and was just plain rude.
August 2022 by Konrad
Nice, friendly customer service. Bought what I was looking for.
July 2022 by Gill Wales
Valuable store to have in the neighbourhood. Good range of products, very helpful and knowledgeable staff.
June 2022 by Max Cooper
Everything I buy from here breaks and it?s expensive compared to elsewhere
May 2022 by Chris Haines
A useful, cheap and cheerful place to get all sorts of bits and bobs. From kitchen appliances to gardening supplies, they have a wide range of products. I got some handy lightbulbs from here