❌I sent a 2nd class package to Birmingham, but after 11 days, my friend did not receive it. It was obvious that it had been lost, and when I sent it, the staff was very impatient. And my package was consistent with the official website regulations while they want me upgraded postage! I declined the upgrade service and... read full comment
June 2023
I don't like writing negative reviews, but this place is run by people who don't care one iota about decent customer service. It's supposed to be open til 5pm, so I arrived at 4.45pm and queued for 5 minutes, before being told they were shutting after the customer in front of me. I looked at my watch; it said 4.50pm. There... read full comment
June 2023
AVOID THIS POST OFFICE Rude and unhelpful staff. I got there with ten minutes to spare and they tried to tell me it was 5 and they had to close. After proving the time on my phone they posted 1 of my 2 parcels, then went off to argue with another customer and when he came back he said it was too late to send the other!