After leaving halifax, spending 45 minutes just to set up an appointment. (Which took nationwide 15 minutes to complete the entire thing)I was met by Lynda, who was most helpful, cheerful, funny, kind. And she had us done and dusted in just a few painless minutes.Thank you!
June 2023
Great staff and hospitalities
December 2022
Made the mistake of using this branch today, the woman that served me told me to use the machine to put cash in, but I said I’d prefer not to and all I got was a bad attitude and rolling of the eyes. I won’t be using that branch again Broadstone are much friendlier.
As a mutual, we’re owned by, and run for, the benefit of our members* – meaning we’re free to reinvest more of our profits into improving products and services. Last year alone, we paid back half a billion pounds to members through better-value current accounts, mortgages and savings accounts. And we plan to do even more. Like investing £500 million into our branches over the next five years.
Plus, our ethos is to not only look after our members and their money, but to give back to our wider communities, too. You’ll find us in one of 650+ branches across the UK, where we look forward to saying hello.
* You’re a member when you have a current account, mortgage or savings account with us.
