I queried the fact that my Parcelforce tracking number wasn’t working. A man called Arran helped enormously and took full responsibility. He chased Parcelforce twice and called me twice with updates. Brilliannt customer service, well done!! ??
August 2023
i went to pick up my parcel and the employee said my item had not been delivered, and he refused to look, after a while another agent came and found it easily. Staff is impolite and does not do their job properly