Honestly the staff are great. Needed help with my CTF as it was now a matured CTF and they done everything they could to help, they were patient and kind helpful staff. Also helped my set up a new type of savings account too. Friendly, reliable, approachable and just good staff in general! :)
January 2023
This “Bank” is bloody ridiculous now! Why have they done away with the cashiers desk?What’s the point of actually bothering to have a Bank there???
January 2023
This “Bank” is bloody ridiculous now! Why have they done away with the cashiers desk?What’s the point of actually bothering to have a Bank there???
Counterless service, with our branch colleagues on hand to find the most appropriate banking method via our self-service and digital channels.
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.