Just watched Daniel deal with an elderly customer with the utmost patience and kindness. Great to see?
July 2018
They were closed for at least 2 months whilst updating, no consideration really for customers especially those who couldn't get to another branch. One member of staff said she'd worked for them for nineteen years, but that's not being a customer. Lack of empathy I'd say.
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.
