Went in branch and out of 4 cashiers counter services available… only one cashier actually working… ques out the door…
Terrible service x
February 2024
A very helpful girl behind the counter who unfortunately was unable to meet my request due to issues with information on my part, but the experience was made negative by the two 'greeters' who stand in the middle of the entrance section and were not willing to help, passing me instead to the counters. I'm not sure what... read full comment
February 2024
Went in with my mum who is in her eighties and very with it, to transfer some money. Was seen by a foreign lady who never smiled once, never had any customer service skills and was very brash and harsh. My mum said if I lived here I wouldn’t use this branch. Luckily for her she lives in Somerset and the Yeovil branch... read full comment
