My mother died recently and one of her banks asked me for a certified copy of my driving licence to prove my ID before they could close her account. So I went into Lloyds Matlock to ask if somebody could spare 3 minutes to do this for me. Sadly, they refused, despite both myself and my late mother being loyal customers!Dealing... read full comment
November 2022
Visited last week with a problem.... staff member Caroline very helpful, thanks so much for your time and patience.
March 2022
They have always been helpful to us & very polite for many years. Excellent service, and we are grateful Lloyds still at least maintain a branch locally unlike all the other banks.
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