Slow. No reason for the delay it wasn't busy. Too interested in private conversations than seeing to the waiting customers
July 2023
Inefficient. Someone needs to come in and the review this branch’s processes as everyone seems to be rushing around, yet the phone goes unanswered, queues are long and there are always numerous complaints for things that simply should not happen. Many complaints require patients to go back around the loop of visiting... read full comment
June 2023
Whilst the lady member of staff was wonderfully helpful. The gentleman who when I returned with a prescription from next door having literally been in the pharmacy 5 mins earlier, told me the pharmacy was closed and to come back tomorrow even though I was there before 6pm he had shut the doors. I explained the situation... read full comment
We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor.
We also offer a range of services in our community pharmacies, from flu jabs to free NHS blood pressure checks for over 40s and stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy.