December 2023 by Steve Porter
We have used this company for 3 years!Every week we get fantastic service and delivery.They always provide fantastic windows and door .
June 2023 by Richard Sturges
Great range of products and friendly service. Helpful and prompt to communicate with. Couldn't recommend enough
June 2023 by stephen egerton
I'v just had two windows fitted and I have to say I am very pleased with them, the lad's who fitted them never stopped working and from start to finish around 4 weeks, I would definitely recommend this firm. Thank you.
March 2023 by Sarah McGlinn-Shaw
This company left our garden looking like a derelict site and completely inaccessible for my wheelchair user husband, for more than 18 months. They disputed that they owed us a refund on uncompleted work for which we had had to pay an over £10,000 deposit and now, having agreed a refund of around £3000 they are withholding it. We are having to persue them via legal means now, which is very costly and time-consuming. I would strongly discourage anyone from using them as they are untrustworthy and dishonest.
March 2023 by Derek Bell
Appalling service! We ordered our new door in February and were given a lead time of 5 weeks which would have taken us to 3 week in March. The installation week came and went with no communication from World Group I sent several emails and left messages but had no response. Eventually we were given a installation date of the 26th of April. The guys who fitted the door were great. However the door furnishings were the wrong colour, the door knocker was missing and the door itself was scratched. I telephoned the company again and was informed that someone would call me back. No one did. It has taken a further 2 months to have these points rectified! Never again!
March 2023 by Beverley Dixon
Very unprofessional and dire customer service. Went to their Carlisle premises and spoke in person with Josh - heard nothing after a week so called, left a voicemail - still waiting for a response!
March 2023 by michael cosham
Used before and great service but emailed and phoned 8 times in last month. Answerphone only never replied ? not sure if still trading.
March 2023 by Sandra McKenzie
In a word OUTSTANDING I tasked World Group with a massive installation, five bedroom house, all windows, two sets of French doors, composite front door, additional work on Dorma window.The team started on a wet day in October to work in extreme conditions, the level of installation and attention to detail was amazing.No mess left, all cleaned up at the end of each working day, and pristine cleaning on glass with not a smear on sight.My special thanks to the team, Al, John, Dave and Dillon amongst others on sight.On completion Cliff the owner paid a visit in the evening to ensure I was 100% happy which I was.After being let down by another company I was totally delighted with the work, and invite anyone to view before/after photographs.It has totally transformed the aesthetic look of my property and have invited World Group to build a garden room.Well done all!
March 2023 by Caroline McLeod
Great service from start to finish, I love my new doors!
March 2023 by Lisa Harding
brilliant from start to finish mathew came round went through all the choice of windows with me and the window fitters dave and Dan excellent work from them they came and done the job worked none stop they have made a massive difference geting my windows in thankyou very much
March 2023 by Nikki Dickinson
Really went out of their way to make sure they were able to offer exactly the kind of commercial door entry system I was thinking of and have since also provided a fantastic aftercare and support service during any new user teething issues I?ve had whilst getting used to it! Thanks so much
March 2023 by Martin Etchells
We had sash windows and doors fitted they look fantastic and the fitters did a great job
March 2023 by Rentahouse Carlisle
World Group have recently replaced windows and carried out renovation work in three of our houses. Great service, good workmanship and very prompt.
March 2022 by Suzy Ryan
Amazing service.Extremely good knowledge - all our questions answered!
March 2018 by Leszek Kozak
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