July 2023 by Adam Lawson
Had a potential issue either my bank card, quickly resolved. Additionally a problem logging in on my phone app, again quickly resolved- excellent customer service from the Carlisle staff.
June 2023 by Rod Noble
Never open
February 2023 by Malcolm Todd
Pathetic bank gave me wrong rate on an account went in branch Carlisle used phone ? ther 1 hour waiting to get through to head office.couldNOT waste of time as soon as I can will leave Virgin Bank and move to Newcastle building society very helpful take note Virgin
September 2022 by Mark
Great staff with a excellent manager the staff are always smartly dressed and very polite who will gladly answer any questions you have I have been with virgin money since the early 1990s and I can't fault anything about this at all.
March 2022 by Mark A
Great staff with a excellent manager the staff are always smartly dressed and very polite who will gladly answer any questions you have I have been with virgin money since the early 1990s and I can't fault anything about this at all.
February 2022 by union310
Very disappointed that they have reduced the hours they are open and now closed Saturdays.Covid was the excuse but thats gone now.Accounts to close and move on to another bank where they are open hours working people people can use. You shouldn't have to take a days holiday from work to go to a bank.
