September 2023 by Nicola king
Just wanted to say what excellent, quick service we had today after ordering some new Air Con units this morning. The goods were delivered within a couple of hours of ordering by Dan who was also happy to take our old ones away. Thoroughly recommend Peter Tysons.
September 2023 by NICK GREEK
Took some time for me to decide which unit I wanted. Once I'd chosen, the order was placed on-line and the item was in my house by close of business the next day. I also wanted some advice about certain items and what was given was sound and impartial. This is how a company should be run.
September 2023 by Mathew Yates
Brilliant service off this shop. Had an issue with a 6 month old Denon amplifier. They picked it up and exchanged it with no mither what's so ever. This is my go to place for appliances.
September 2023 by Lap Fung Ip
This is regarding their online operations.Their service has always been responsive, prompt and quick to solve issues.I highly recommend them and they are my av retailer of choice!
August 2023 by Treson Aubry
Service as it should be. Emailed them as I saw a tv cheaper elsewhere and they immediately emailed back saying they could match it. Sent me an invoice straight away and I paid it, got the tv the next day first thing in the morning. Curry's would never have been this responsive and definitely getting through to them and getting a reply is a nightmare from past experience. Would definitely recommend Peter Tyson.
August 2023 by Steven Harrison
Called in today with a faulty subwoofer speaker .It was taken into workshop diagnosed and new part fitted and tested within 20 minutes . Very impressed ?Cost was Reasonable too ???
July 2023 by Richard Thompson
Great service from these guys. I have made two major purchases from here and any niggles were sorted immediately.
July 2023 by Howard Springall
My son recommended Peter Tyson as he had purchased products through them. I bought some speaks which had a small problem. I emailed them out of opening hours, and I received a phone call within 2 minutes. I spoke top Luke who could not do enough to help me. They lived up to their reputation. I would use them again as to find personalised service these days is very hard to find. Although not disclosed at the time, I am a customer service trainer and will be using this company by name and describe what good looks like.
April 2023 by Craig Huckstepp
Easily one of the best customer service experiences I?ve had. I had an issue with an amp from an online order, the team sent a replacement within 2 days and organised a seamless collection. Great service from start to finish.
March 2023 by Martin Bailey
Very pleased with the help given by Peter and Steven .. lots of useful advice regarding purchase of my Technics C600, Wharfedale 12.1 diamond speakers and QED cables. The price was excellent. Delivery was next day. Set up took a couple of hours ... and now I am up and running .. the sound quality is simple stunning. Thank you to Peter Tyson.
March 2023 by Anthony J
Bought 3 pairs of speakers so far and service was great. Delivery was quick and there if you need advice. Thanks :-)
February 2023 by Jay ?Jay? L
Promised delivery for Saturday. DPD then stated they could not deliver on the specified day. Requested Peter Tyson cancel the order and issue a refund. Refused to speak to DPD and cancel the delivery and stated the delivery would go ahead despite the fact I am away for two weeks! Also refused refund until they had the item back. Apparently a failure of their courier is not their fault?? Very poor customer service.
January 2023 by John Stiff
Bought from Peter Tyson in the past and Just made two purchases from Robert at Peter Tyson. Robert was extremely knowledgeable, patient and not pushy at all. Nothing was too much trouble as we dithered about trying to make a decision. No hesitation whatsoever recommending Robert and Peter Tyson to anyone.
January 2023 by Harvey Harvey
Just upgraded to a Sonos home cinema setWas a big step financiallyArcGen 3 Sub2 x SL ones2 x wall mounts for the SL'sBest price anywhereCustomer service was outstandingNext day delivery by DPDOne of the SL one speakers didn't arriveDPD driver says order complete, so I contact Peter Tysons and explain. Still not sure if it was missed on the dispatch, DPD have it still or have lost it in transit but Tysons sent a replacement straight away for next day deliverySet up is such an improvementSo, well done and thank youSonos set up is such an improvement
January 2023 by Peter Charlton
Wonderful selection of Audio, Television and Kitchen accessories. As you would expect from a family business the service and help is Outstanding. Highly recommended.
