October 2023 by Clive Wood
Love the furniture but not the price's .Also you have to pay for delivery, no stock kept at store.
September 2023 by James Steel
Got to order no furniture in stock ?
June 2023 by ken dorrington
Excellent service and excellent quality
May 2023 by RASHIDA NATHA
We are extremely pleased and had a great experience when purchasing furniture at Oakland Furniture, the young lady Raluca Maria had extensive knowledge for the items we purchased and her attention to detail helped us with our purchase. We highly recommend you visit Oakland Furniture a guarantee you will not be disappointed.
January 2023 by Graham Taylor
Good customer service very efficient and delivery time was excellent
December 2022 by Sarah J
We've ordered furniture from here, still waiting for delivery so will update once received. We've dealt with a couple of sales people when browsing on different occasions. You are usually pounced on within a couple of seconds of entering the store but I imagine that is a company policy. The sales people aren't too pushy and often hang back to let you look around but are close enough for you to ask any questions. Went in to purchase the furniture and it was a painless process and got a cheeky couple of tins of furniture wax chucked in. You can call them up before your furniture is delivered if you spot that the price has decreased and they will refund the difference. We bought our furniture during a sale, I think the full prices for some of the furniture are steep considering the quality of the furniture. You also have to pay a premium delivery fee if you want any furniture assembled or the packaging removed.
December 2022 by noel fawsitt
Great service in store and great service with delivery and installation.
October 2022 by David Birkett
Got a new sofa and chair delivered in under 2 weeks. Jenna was great without being pushy.
October 2022 by david martin
Got a new sofa and chair delivered in under 2 weeks. Jenna was great without being pushy.
September 2022 by Tracey Raine
Nice furniture, well displayed.Wanted to browse, but the seccond you walk in the door you get pounced on by a member of staff. Would rather look in peace and find someone to ask if I needed any info.We did however make a multiple purchase, after seeing in the flesh what we were looking at on line. (Wasn't our first purchase from there)Was a very quick and painless process with only minimal up selling.
April 2022 by Roy Parkinson
Great in store experience, no pressure from sales staff but there and helpful if needed. Bought two sofas which seem great quality and good value compared to competitors. Stuck to their price promise and refunded £260 when price dropped between purchase day and delivery. Changed my delivery date with no troubles. Store staff great, telephone/head office staff great, delivery staff great. Oak Furniture Land did it for me from start to finish. Very happy indeed!
February 2022 by Walter McCreadie
Furniture delivered earlier than scheduled. I had two days notice. Trying to get in touch with customer services took a whole morning and even then I could not reschedule delivery. I paid for delivery into house but did not know that this did not include assembling the furniture or removing the packaging. Very disappointed salesman did not explain this to me.
February 2022 by Maxine Blaylock
We had a look in and they are brillant quality items. Lovely and very helpful staff.
January 2022 by Ann Martin
Would give no stars if possible!! Placed my order in May 2021 still waiting !!?.. 3 delivery dates all cancelled!! .They said in October it would definitely be here in January,cancelled yet again ,now they are saying March!.?
January 2022 by peter Riddick
Just bought a dining table & chairs & a leather suite the lady that we seen was really nice & very helpful can't pronounce her name but very nice & not in your face all the time left us to decide
