February 2024 by Lily Patterson
Was in lush in carlisle today and met the lovely Anne-marie. She was so helpful and kind, really put a smile on my face as well as recommending the most lovely products. She totally made my day, definitely recommend this shop. ??
February 2024 by Nicola Newberry
Popped in today to get some specific things I saw online. Stella helped me out and she was fantastic she knew all the details of the products I wanted and even recommended some new ones to me. I got some testers of tooth jelly and solid deodrant as I am trying to move away from using plastics and also for ease of packing when travelling. I would highly recommend going into the Carlisle store. I will definitely be going back!
February 2024 by Tina Lockhart
Stella was fab. Really lovely with the girls. Very knowledgable. I learned a lot too. She was happy for the girls to try a few products. We didn?t bring our voucher but know what we will be buying next time! We did buy an apple crumble bubble bar!! Thank you Stella!!
February 2024 by samantha graham
Chris was amazing. Very knowledge, super helpful and incredibly friendly. Very warm welcome. And I found exactly what I was after. Thank you so much ? love Lush. Amazing products.
February 2024 by Carolyn Wareing
We came in to spend a Christmas voucher and Chelsey was amazing from the second we set foot in the store. She showed my friends 7 yr old all the different bath bombs and let him play with bubbles in the water giving us a chance to shop and look around. She was so friendly and helpful, explaining all the ingredients and benefits of the products we were interested in. She was a delight to have helping us and a joy to be around. Her knowledge of Lush products was exceptional and she is a credit to the company with such astounding customer service. A wonderful shopping experience thanks to Chelsey. Thank you.
February 2024 by Janet Reeves
We were served by Stella who was so enthusiastic about the lush products. We had a demonstration of several products, they were amazing. We bought some lovely products and came out smelling divine. A wonderful experience we will return. Thank you Stella.
January 2024 by Monica Constable
I had an amazing visit in the Carlisle store. I suffer from anxiety and sometimes find it daunting going into stores but I was in need of some self care. I met Hannah and she was beyond lovely and is a real asset to the lush team . She made me feel welcome and confident, Showed me the bath bombs that she thought best suited me and then demonstrated some amazing products all the while giving me advice . I wholeheartedly enjoyed this experience because of Hannah ...Thank you so much for making a sometimes anxious experience into a really wonderful one ...
January 2024 by Lara Sioban Doherty
I have recently had a family bereavement and it was my first time out and about so I thought I?d come to lush to treat myself to help relax. I was welcomed with open arms by the loveliest lady called Amanda. I was quite overwhelmed being out for the first time and she took time out of her day to make me feel comfortable, guide me, make me feel welcome and help me relax. Could not have asked for anyone better, they truly went above and beyond. Amazing customer service, they are credit to the Lush team. Thank you so much again Amanda??
January 2024 by Judith Connelly
On a day out to Carlisle I came across this amazing shop. Walking in I was met by fabulous smells and colours. As it was my birthday I decided to treat myself. Amanda was there to help me. We chatted about what was best for my skin and she then showed me many different products which were suitable for me...what a choice. I bought some bath bombs and a massage bar which are fab. What a great experience: the staff are friendly, helpful and not at all pushy.I also left with a lovely gift for my birthday which was extremely kind and very much appreciated. Thank you to all the staff but particularly Amanda.
January 2024 by Susan Wells
Was served by Amanda. Amazing, She went over and beyond for me, definitely would come back. Deserve to take tips or a raise!
January 2024 by Michelle Shaftoe
After visiting lush today I felt I had to leave a review for your amazing employee Anne-Marie she was so kind and welcoming to my friend and I. It was so refreshing to be taken seriously as a preteen. Most shops don?t! I will be sure to visit lush the next time I?m in town. Anne-Marie was really nice and let us try out things before we checked out this was nice because it reassured us that we wanted to bye the product. Once again thank you Anne-Marie!
December 2023 by Ian Hetherington
Fantastic personal customer service instore. I was unsure of what products to buy for my sons but expert help and knowledge from Alice soon had my problems solved. A pleasure to shop here, thanks
December 2023 by jordan wyllie
Just popped into lush in carlise for a present for my other half, while looking a bit lost charr came up and helped me figure out what was best for what I was looking for and even did a random act of kindness. I will definitely be coming back when I'm stick looking for a gift agian.
December 2023 by Louis Liddle
I called in unsure what to pick up as a gift. Marisa confidently assisted me pointing out the benefits of all of the items I purchased. I will call back due to this kind of service.
November 2023 by Linda Telford
Been into lush at Carlisle today Alex was a great help really friendly chatty and a good laugh thankyou very much