Went in last week for a charger, all staff were busy sorting contracts out but didn't even acknowledge me in the store standing there waiting to pay for my item I was ignored for a good ten min before I left without buying.
If I'd even been acknowledged I might have waited but It would have taken seconds to take... read full comment
October 2023
Absolutely awful customer service.I got one of their mobile broadbands which comes with a 14 day return guarantee for whatever reason.I was not satisfied with the 5G coverage in my area and so I returned it before the 14 days ran out.Somehow they charged me £35 after 1 month since I forgot to cancel my Direct Debit and... read full comment
August 2023
I'm a bit clueless when it comes to phones, but thankfully Elle and Steve at Vodafone Barrow were incredibly helpful and patient, and worked out the best option for me, without trying to pressure me into signing up for anything I didn't want or need. Elle even continued to help me after her shift had finished. I'm very... read full comment
Visit us in 2/3 Portland Walk Barrow-in-Furness to speak to one of our in Store team, or call our Customer service team on 0333 304 0191, when in store you can browse our deals on mobile phones, tablets and laptops, home broadband, and SIM only deals for personal and business use. Through our award-winning network you’ll get 24/7 customer service and exciting rewards through our VeryMe loyalty scheme.
