Usually very helpful. Went in early April to open a Childrens saver & the young lady on C.S desk was a bit un-knowledgeable & in the end, rude. Website advised i could do this in branch, so i was v dissapointed to be told otherwise. The weather was terrible that day & i had a chest infection too - total waste of time &... read full comment
December 2022
Unhelpful staff. Abrupt. Trying to get me to do everything online. Are they trying to make themselves unemployed?
February 2022
Wonderful patient service with my funds transfer today thank you... ?
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
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