Not a pleasant lady who dealt with my request, attitude like she did me a massive favour, also very slow.
July 2022
Made an appointment to open an account - the soonest available appointment was a 4 month wait. Quite close to the appointment it was cancelled. Made a second appointment with a further 3 month wait. I turned up to the branch only to be told the only person at the branch who can open accounts is not in! Stupidly I have made... read full comment
February 2022
The staff are superb and very efficient. I certainly don't recognise the people mentioned in the poorer reviews.
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.