Awful. Never have prescriptions ready and never have the medication in. You arrive to pick up a prescription 3 days after it was sent and they tell you they haven't ordered the medication in and tell you to either wait a few days or go to a different pharmacy.
December 2024
Really bad service. Went in today and it took about 6 minutes just for someone to come over and the shop was empty. Not even a “hi I’ll be with you in a second”, the staff at the top section just stood there having a chin wag, then another lady had to come out to serve me. (The lady that served me was really lovely... read full comment
December 2024
Tried to call a head of going but phone was picked up and put down. Very, Very poor service ! I went 3 days after my script was sent to them , told it wasn't done and if I wanted to wait. Pharmacist present at this time. I advised I'll wait as I can't come back later and need it over the weekend. I then heard the lady on... read full comment
We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor. We also offer a range of services in our community pharmacies, from flu jabs to free NHS blood pressure checks for over 40s and stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy.